Privacy Policy

In compliance with the General Data Protection Regulation and other legislation in force applicable to the protection of personal data, we have drawn up this privacy policy in order to provide you with information on the personal data compiled and how we use the data and with which purpose.

The Match-making Tool is a website that aims at facilitating the development of synergies between Energy Communities and asset owners, municipal or private. The website has been funded by the European Union Life programme – LifeLOOP – Local Ownership of Power (Grant Agreement 101077085). The website is managed by Electra Energy Cooperative.

Electra Energy Cooperative (GEMI Registration number: 166251161000 ) is a social enterprise (under Greek Law 4430/2016) working since 2016 for the transition to a democratic, inclusive, and sustainable energy system with citizens at its core. The registered address is Olympionikon Street 7, Ilioupolis, PC 16342 Athens, Greece.

Electra Energy is committed to protecting and respecting your privacy.

The below privacy policy explains how Electra Energy Cooperative (« we », « us ») may collect, store and process your personal data, for which purpose, and what are your data protection rights.

How do we collect information from you?

We collect your personal data when you register on our platform;
We collect additional personal data when you create a profile;
We collect personal data when you use the contact form on the website;
We collect data about your project when you create and upload an asset.
To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too. Our use of cookies is described in the cookie statement.

What kind of personal data we collect, store and process?

The personal data we may collect, store, and process are: your name and surname, your country, your password, the organisation you work for, your uploaded assets and projects, the languages you use on the plarform, your subscriptions, and the information you provide when creating your profile.
When you create a profile, we may collect, store, and process the following information: the name of the entity you represent, the logo of your entity, the website of your energy community or the local authority, the contact email address, the address, the activities of your entity, and a description of your entity. Additionally, we collect all the information provided by you when you upload an asset.

What do we use and process your personal data for?

We may use your personal data in order to:
• Enable other users to contact you or your energy community/local authority.
• Contact you about the status of your user profile.
• Analyse your use of the website to improve it.
You may also choose to contact us directly via contact forms or e-mail. If you choose to contact us directly, we will only use the personal data you have provided to us for the purposes of responding to your message.

Who has access to your information?

We will never sell or lease your information to third parties. Furthermore, we will not share your information with third parties for marketing purposes.
As part of our work, however, we might carefully share personal information with project partners – as indicated above, the Match-making Tool is a collective effort of the LifeLOOP’s partners– in order to facilitate the development of synergies between Energy Communities and local authorities.
Your data might be shared with the European Commission and its staff in charge of the management of EU funded grants and their contractors for ex-post controls. The processing of personal data by the European Commission is covered by their own specific Regulation (2018/1725).
We use IT-solutions of third parties such as WordPress or Google Analytics. WordPress has committed to be compliant with the GDPR-regulation.

Where and how long will your data be stored?

Your personal data will be kept with us until you notify our data protection officer Ioanna Angelaki at, that you would like your information to be erased.

Links to other websites

Our website may contain links to websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other sites, even if you access them using links from our website.


When you give us personal information, we take all necessary steps to ensure that it is treated securely, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

What are your data protection rights?

You have the right to obtain from Electra Energy confirmation of whether or not your personal data is being processed by us, and have access to them.
You have the right to obtain the rectification of inaccurate personal data and to have incomplete personal data completed.
You have the right to obtain the erasure of your personal data from our records.
You have the right to object or obtain restriction of processing.
You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.
You can exercise your rights by contacting our data protection officer Ioanna Angelaki at We will reply as quickly as possible.

Making an official complaint

If you feel that we have infringed your data protection rights, you may make an official complaint to the Data Protection Authorities where you are resident or the Hellenic Data Protection Authority at the following address:
Hellenic Data Protection Authority
Kifissias 1-3, PC 115 23, Athens, Greece
Telephone: +30-210 6475600

Changes to our privacy policy

We are entitled to review this policy on a regular basis. We encourage you to visit and review this Privacy Policy periodically to ensure you agree with any changes or updates. We will post our revised privacy notice on our website and update the ‘Revision Date’ to reflect the date of the changes.